Johannesburg Regional Chapter Meeting – 14 March 2018
Time: 5:00 pm - 9:00 pm
|17:00 – 17:30||Registration, tea and coffee|
|17:30 – 17:45||Welcome and introduction
|17:45 – 18:15||Topic: Sabotaging customer experience with Digital Transformation Initiatives?|
|Presenter: Sarina Viljoen|
|The Global Authority on Customer Centric Digital Transformation|
|Customer Centric Digital Partners|
The issue of customer-centricity should be front of mind for businesses undergoing digital transformation. Yet somehow, customers are not satisfied and questions remain about the ROI of digital initiatives when measured against customers experience metrics. Somehow the game has changed whilst we were busy playing it with customers dictating how they engage and demanding they be treated as individuals. They make decisions to buy without asking our permission or giving us a chance to explain, all whilst the digital economy constantly and relentlessly evolves.
This talk allows us to discuss the myths associated to digital transformation activities and guides us to notice the pitfalls associated to customers experience in the digital economy.
Enjoy a stimulating evening with Sarina Viljoen, who is recognised as a global authority on customer-centric digital transformation. Over the past 25 years, she has worked with numerous public and private organisations in various industries (mining, financial services, ICT, defence, education, healthcare) as business architect, advising on how to enable solid foundations for their digital transformation journeys. Sarina is sought after for her ability to identifying the customer-affecting issues that business wrestle with and her coaching focused on business transformation.
With her background in computer sciences and her knack for computational reasoning Sarina is recognised for unveiling the heart of “being digital” and for demonstrating mechanisms to support strategic decisions for investment and prioritisation.
|18:15 – 18:45||Topic: The Role of IT Audit in Driving Business Innovation|
|Presenter: Tichaona Zororo, CISA, CISM, CGEIT, CRISC, COBIT 5 Certified Assessor, CIA, CRMA|
|Member of ISACA Board of Directors|
|ISACA South Africa Chapter President of the Board of Executives|
|CEO – EGIT | Enterprise Governance of IT (Pty) Ltd|
|As organisations continue to invest heavily in the development of IT systems to drive better efficiencies, consumer service and competiveness, it is essential that there is a clearly communicated and coordinated approach between business operations and the DevOps teams to effectively achieve this aim. In this fast paced DevOps environment, IT auditors are in a unique position to add business value and improve organisational operations through agile IT audits.
This session will explore the changing focus of IT auditing and highlight the critical areas where IT auditors can add real value:
This mind blowing session will be presented by Tichaona Zororo, CISA, CISM, CGEIT, CRISC, COBIT 5 Certified Assessor, CIA, CRMA, is an IT Advisory executive with EGIT | Enterprise Governance of IT (Pty) Ltd., an IT Advisory firm based in South Africa. He has several years of in-depth experience in mainstream IT, IT auditing, security, governance and risk across private and public sectors in Africa, Europe and Asia. Tichaona Zororo is an advisor to a number of boards and boards of directors, IT and business leaders across the globe on the utilization of disruptive technologies to create and preserve stakeholder value, governance and management of enterprise IT, IT risk, cybersecurity and IT auditing. He was involved in the development of numerous ISACA white papers and COBIT 5 publications. A renowned COBIT 5 expert, advisor and accredited trainer, Tichaona Zororo is credited for being the first COBIT 5 Certified Assessor in Southern Africa, the first African and person from Africa to sit on the ISACA Board of Directors. He was voted the best speaker Africa CACS and Asia CACS 2017. Tichaona Zororo served on the ISACA Framework Committee, CGEIT Test Enhancement Subcommittee and the External Advocacy Committee. He is the current chair of ISACA Audit and Risk COBIT, sits on numerous Audit Committees and is the current president of ISACA South Africa Chapter.
|18:45 – 19:00||Break|
|19:00 – 19:30||Topic: The impact of the EU General Data Protection Regulation on South African business|
|19:00 – 19:30||Presenter: Francois le Roux, CA(SA), M.Com, CISA, CGEIT, ISO 27001 Lead Implementer|
|Director, G and EA Services|
|The EU GDPR will come into effect on 25 May 2018 after a grace period of 2 years. Worldwide, millions of companies that do business in the EU and process the personal information of EU nationals must also comply with the GDPR. However, it is estimated that almost two thirds of organisations will not comply by the effective date. Given the significant financial penalties for non-compliance and evidently more proactive compliance efforts planned by the EU, the GDPR truly compels action to be taken from affected South African organisations. This is also an opportunity to deal with the overlapping requirements of the Protection of Personal Information Act which may be given an effective date this year.
The talk will be given by Francois le Roux CA(SA), M.Com, CISA, CGEIT, ISO 27001 Lead Implementer. Francois has 25 years’ experience in the fields accounting, auditing and technology advisory services, including POPI and GDPR. Francois sees himself as a perpetual learner and has a passion for consuming any new information whether it be accounting, technology, news, current events or entertainment related. Francois is currently a serving member of the ISACA South Africa Board in the Treasury portfolio.
|19:30 – 20:15||Panel Discussion by Wits University|
|Panelists: Dr Luci Abrahams, Mark Burke, Prof Barry Dwolatzky, and Dr Kiru Pillay|
|Topic: Moving beyond e-government: Digital government, smart cities, tech hubs and cyber security|
|This panel session focuses on glimpses of the future, as governments move beyond e-government (where automation and information systems are dominant) to digital government and smart cities (where transformation of services using any relevant technologies is prominent). Digital government and smart cities require a highly structured set of innovation inputs, notably a local innovation community, and effective cyber security. Tech hubs are a new formation across the continent, contributing to the innovation community to foster fintech, insurtech, healthtech and other concentrations of digital innovation, potentially beneficial to governments.|
|20:15 – 20:30||Announcements|
|20:30 – 21:00||Networking and refreshments|
- These meetings are free of charge to all members and their guests; there is no charge to attend.
- Remember that attendance at chapter meetings counts towards CPE hours.
- Students are encouraged to attend.
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Bookings are closed for this event.